Talk to the people who would be looking after your relative

You can ring us any hour of any day and a real person will answer. If it is easier to write it down, use the form below and the Home Manager will come back to you, usually the same working day.

Straight through to the home

Ringing is quickest

There is no switchboard and no call centre. The phone rings in the home and is picked up by the manager or the senior member of staff on duty.

01206 304007

Staffed 24 hours a day. Management enquiries are normally handled in office hours, but calls are answered at all times by care staff.

Call the home now

infos@stronvarhome.co.uk

Email us with questions, or to send anything a social worker or hospital has given you.

Send an email

Strangers Corner, Church Road

Brightlingsea, Colchester, Essex CO7 0QT. Parking on site. Visitors welcome at any reasonable hour.

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What happens when you ring at 8pm on a Sunday.

The senior member of staff on duty answers. They can give you information there and then, arrange an urgent visit if that is the right thing to do, or take your details so the Home Manager rings you back the following morning. Nobody is left with an answerphone.

Send an enquiry

Four short steps. Everything except the notes is needed so we can ring you back properly.

Who is the care for?

Please choose one so we know who we are talking about.

What kind of care are you looking at?

Permanent residential careA home for good, from £1,450 per week Respite, a short stayA break, or cover after hospital, £237.50 per day Day careDays with us, home in the evening, £125 per day I am not sure yetPerfectly normal. We will talk it through

Please pick the closest one.

When might this start?

Please choose one.

Would you like to come and see the home?

Yes, please arrange a visitWe will ring to agree a time that suits you Not yet, questions firstWe will call and talk it through

Please pick one.

Preferred day Optional

Time of day Optional

What support does your relative need at the moment? Optional, but it helps

How is the placement likely to be funded?

Choose the closest, or "Not sure yet".

Your name

Please tell us your name.

Phone

Please add a number we can reach you on.

Please check the email address.

Thank you, there.

Your enquiry is with the Home Manager. We will ring you back, usually within a few hours during the day. If anything is urgent in the meantime, please ring 01206 304007 at any hour.

Prototype note: this is a working demo. At build, the enquiry posts to the home's inbox and into the CRM. Open it as an email instead.

Download the brochure while you wait

Before you visit

Four things worth asking any home

Ask us these, then ask the next home the same. The answers will tell you more than a brochure.

How long have your staff been here?

Continuity is everything in dementia care. Ours has been stable, and families notice it first.

What happens if needs change?

We tell you early and honestly. We are residential, not nursing, and we will help you find the right move if it comes to that.

What are the fees, exactly?

Ours are published on the fees section. If a home will not tell you, that is worth noting.

Can we drop in unannounced?

Yes. Visitors are welcome at any reasonable hour. You will see the home as it actually is.